- Refund from cancelled booking Closed
I had booked the flight ticket through Makemytrip for journey from Bangalore to Delhi amounting to Rs. *****. Later I wanted to cancel the ticket however there was no option available on Makemytrip website to cancel the ticket. Hence, I contacted the airlines to cancel the ticket. On my request they cancelled the ticket and informed me that they have refunded Rs. ***** to Makemytrip on ** May. However, there has been no update from Makemytrip on the same till date and the customer support of Makemytrip is also not responding. I am attaching the confirmation of cancellation by airlines and also the transcript of chat with airlines customer support which proves that they refunded the amount to Makemytrip. However, Makemytrip website doesn't show the ticket to be cancelled nor are they responding to requests. Tried contacting customer support also by chat, call as well as email but all worthless. Infact, when I sent the mail they closed the case saying they tried contacting on my number whereas, my number was working whole time and I did not get any call from Makemytrip. Please help me in getting the refund as its a big amount for me.
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Refund / Credit for purchase
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I have booked one ticket from KANPUR to MUMBAI dated **/**/**** for my wife and son but the flight got cancelled and I have received mail confirmation from spicejet for the cancellation and amount restored in the credit shell for the PNR : OB**...
Dec 21, 2020 by MANAS BAJPAI
Due to Covid-** my flights were cancelled. So few weeks back from the airlines the money was refunded to my MakeMyTrip wallet. I requested to transfer the amount to my original payment mode. MMT promised to return the payment to my bank account...
Dec 14, 2020 by Alolika Chatterjee
Makemytrip - Awaiting Refund Closed
Our flight got cancelled because of Covid-**. We are still waiting for the refund. Its been * months and make my trip is not even responding to our emails and enquiries. ...
Nov 08, 2020 by Vishant Malpotra
I had cancelled a ticket for one passenge by directly contacting airline. Though the airline had accepted the request and initiated for refund but make my trip app doesn't not allow me to cancel ticket for just one passenger out of two from a...
Nov 07, 2020 by Priya
Makemytrip is probably not a viable company during the pandemic. So, they are continuing the habit of refusing the convenience fee refund. The proportion of flights being cancelled by the airlines during the pandemic is exponential compared to ...
Aug 12, 2020 by Eswar B