consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund from airlines
Records save successfully

Goindigo

 - Refund from airlines Open

Dhaval shah filed this complaint against Goindigo on May 21, 2020

I booked Indigo airlines ticket through goibibo agent. Due to covid-** outbreak, flights have been cancelled. Now, instead of giving refund, they just give credit shell with defined limit date.
I booked ticket for particular planned tour activity. Now, it may not be possible due to various reasons and conditions within next few months or may be year.
Now, how it fair to use airlines credit shell money within definitel time period. If we have no reason to use this credit shell amount for any destination mentioned by airlines, the credit shell amount will be expired. This is completely unfair to customer and it is just waste of money. Customer has full right to ask money refund if he does not want to use credit shell. But airlines is refusing or not replying.
Please help and resolve in this matter. Thanks.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Goindigo

9 Total Complaints
3 Total
Resolved
33.33% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

PhonePe

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Goindigo)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Goindigo - Indigo Refund Issue Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I had a flight ticket booked on Feb **th **** for a flight on **th March **** but because of lockdown my domes...

Jun 15, 2020 by Suresh C Martha

Goindigo - Refund of Ticket Fare Closed

Dear Sir /Madam Sub : Our IndiGo Itinerary - FEN*UI We booked our tickets before March **th i.e. February **th (Travel Dt. **.**.****). As per the rules, the money will be refunded to the people who have booked tickets : - ...

May 25, 2020 by Anil K Joshi

Goindigo - Discrimination by Indigo airlines Closed

Myself and my family were traveling on Indigo Airlines flight ( *E-*** ) from Bhubaneswar to Hyderabad on **st December. The flight was cancelled and we informed ** minutes before departure time. We went to the indigo counter for alternate ...

Jan 11, 2018 by Rajen

Goindigo - Indigo air lince doka deya Open

Dear sir/medam my name is somashekhar from karanataka I am come for delhi business parpos then when i am going back to air port teminal * indragandi air port new delhi ther was indigo employs gived me wrong message furthar i missed flight ple...

Jun 11, 2020 by Somashekharyya

Goindigo - GOINDIGO Full Refund for BLDYXQ Group Booking for 9 Person TO and FROM AHMEDABAD to DELHI and DELHI Open

Respected Sir / Madem, IN THIS COVID ** CORRONA CRISIS TO MAINTAIN SELF DISTANCING I would like to cancel proactively my booking for the upcoming month of May ****. It is group of * Person TO and FROM Tickets. So Humble request to g...

Apr 26, 2020 by Jaydeep Malvania

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Tripura
  • |
  • Manipur
  • |
  • Lakshadweep
  • |
  • Daman & Diu

Consumer Forum :

  • Mizoram
  • |
  • Haryana
  • |
  • Punjab
  • |
  • Puducherry

Online Complaints :

  • Airlines Complaints
  • |
  • Builder Complaints
  • |
  • Health Insurance Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.