Agoda
- Refund for room booking by Agoda as the hotel denied confirmation but money deducted Closed
Venkat filed this complaint against Agoda on Jul 05, 2021
I have booked for the first time with Agoda and look at the customer
experience as I am denied the accommodation at the Clark hotel Varanasi (booking from *th July to *th July ****) as per above
confirmation number ********* and the hotel receptionist says that they have sent Agoda mail
rejecting the confirmation.
Now at middle of the night I am stranded and they are saying that they have
rooms that costs RS**** plus taxes.
What credibility agoda has. Now I am searching for alternative hotel with
family in midnight. All your customer service virtual assistant does not
have a basic option of what a customer should do if hotel rejecting the confirmation.
Please refund my money debited by my card for Rs****/- along with damages for Rs * lac immediately into my
credit card otherwise I am forced to take up legally
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Agoda
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Thank you Voxya for your help and support. I got my refund from Club Mahindra."
Chaturbhuj Singh
Related Complaints
Agoda - Not getting refund Closed
He cheated me deducted money and not booked hotel and now they are not refunding...
Jan 29, 2024 by Neha roy
Agoda - Room not allotted forced to pay bombshell price for different booking Closed
Hotel dint allot us room . Owner and Hotel staff left hotel when we pursued strongly for getting room. Our money is stuck between Agoda and Hotel. Lately we had to book room in different place with bombshell price. ...
Dec 26, 2023 by Abhash Singh
Agoda - Flight booking not confirmed Closed
I booking ticket from Hyderabad to Chandigarh on **-**-****, money was deducted from account but ticket was not confirmed. As they mentioned in the mail that it will get refunded within ** days. But till date **-**-****, i didn't received my re...
Oct 23, 2023 by Nancy Rana
Agoda - Hotel Booking not confirmed despite full payment in advance Closed
Agoda has taken full amount for hotel booking but failed to confirm the same despite displaying booking confirmed in their web portal. Now the are responding nor helping....
Oct 09, 2023 by Anand Das
Agoda - Payment not received Closed
I own a property in Goa which is listed in agoda. There was a booking made last year on August (****). But i still haven't received the payment for that booking, It shows that the payment is done but i haven't received any messages or amount...
Jun 24, 2023 by Colvin