Facebook Pixel Tracking

Goibibo airlines - Refund for flight tickets

Jeetendra Arya filed complaint against Goibibo airlines on Apr 23, 2020

I have booked a ticket for Mumbai to newdelhi on **.**.**** through goibibo. Ticket was confirmed in vistara airline on **.**.**** and amount for rs ***** is deducted.
Soon after deductions a message came from vistara that flight is cancelled due to operational reasons.
After that all the customer care numbers are busy and since one month continuous emails has been forwarded to goibibo but they are not responding and simply cheating by writing that your refund is under process.
I am very frustrated by there response and there process of making customers fool.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibibo airlines

124

Total Complaints

50

Total Resolved

40.32%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Swapnil Kauthekar on Oct 28, 2025

Goibibo airlines – Flight Booking RefundClosed

Dear Team, I had booked my flight via goibibo from Riyadh to Pune for the amount of ***** INR. But due to certain changes I had cancelled my flight on **th October and got the confirmation that amount of **** wil...

Radha on Oct 28, 2025

Goibibo airlines –  Refund issue Closed

I have booked a ticket via Goibibo in Qatar Airways. But due to flight rescheduled by the airlines I have opted for full refund but still now no refund has been initiated. It's being more than *weeks and no proper r...

Shubham Jain on Aug 17, 2022

Goibibo airlines – Refund failed Closed

Goibibo has cancelled the flight ticket and issued the refund but are not transfering back to original payment method and the complaint has been raised multiple times on their twotter handle and via their customer c...

Rajkumar PR on Aug 12, 2021

Goibibo airlines – Refund Not Processed despite Airlines has refunded the booking Closed

The refund pertaining to **** Pandemic lock down cancelled flight bookings were refunded by Airlines however GOIBIBO does not show responsibility and action to initiate / do refund back to our account despite detai...

Prakhar y on May 14, 2021

Goibibo airlines – Refund not credited to bank account Closed

It's been more than a year my flight got cancelled and Air India team refunded my money from their end in February, ****. Goibibo team is not refunding my money from the last three months. I have mailed them, tried ...