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You Broadband - refund cc122222 You Broadband not processed

Sree Ramanjaneya filed complaint against You Broadband on Feb 21, 2017

I have registered a complaint (Complaint No:******) here previously, which is in not processed yet state. and here the ISP has confirmed that they cannot provide connection and refund will be provided in *-** days. it has been * weeks there is not any communication regarding this and when I have called the customer care they dont have any clue. How this can be tolerated when they were making use of all the refund amount without returning to the people like us? is there no one to question these guys???
Attached is the mail received from the ISP end.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

You Broadband

80

Total Complaints

41

Total Resolved

51.25%

Consumer Satisfaction

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