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TDB Gautham Kumar filed complaint against Zoomcar India Private Limited on Jun 7, 2023
I have raised several dispute for my fastTag toll charges in which the company has assured it can be claimed after the raid.
It was total of Rs.**** for my fastTag toll charges to be refunded and the company is saying some unknown reason and giving only Rs.****. holding Ra.*** by saying it's been given as credit to zoomcar account and it can be used only on next drive.
It's shameful for hold public amount as a credit and trying to earn interest out of it.
Amount is small but imagine multiple customers account has a blocked amount with zoomcar.
It's unfair.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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