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Jio prepaid - Recharge with no benefits

Akshay filed complaint against Jio prepaid on Nov 18, 2019

We just migratred to different place where i realised jio net work is poor, i required porting number and they called me before i do porting documents, and said we are processing the new tower in your area, and i waited for * years bcoz i a go to college there is not a big deal for network. but now it has been * years they still claim that they are processing tower. ok i decided to port any way and it was my last day for my last recharge i submitted documents with airtel poring they sait it will take *-* days for porting, then i recharged with **₹ talktime for managing that *-* days, and that recharge amount is showing in account but i can't make calls, message, no incoming ..!! then whats the use of recharging the talktime ??? **/**/****

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jio prepaid

7

Total Complaints

2

Total Resolved

28.57%

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