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Jio prepaid - Not able to get refund of wrong recharge

Suleman Gora filed complaint against Jio prepaid on Dec 2, 2019

I did recharge by mistake others number instated of me.. Company name is Relience Jio. Payment did via Amazon.
On *nd December **** i did recharge on another number instated of my amount ****. First i contact Amazon they said contact the service provider.
Then i cantact to jio company bt they declined my request to transfer or refund to my transaction. Said they haven't such facility.
It's just one number difference and the guy whom number i wrongly recharge hasn't used it till. Then also they declined it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Jio prepaid

7

Total Complaints

2

Total Resolved

28.57%

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