- Received Faulty Vehicle with having Cluster reading issue ^Open

Naga Sudheer Kumar Jamjam filed this complaint against Mg Motor India on May 13, 2023

I have received defective vehicle and having an ongoing cluster issue from Day* when I bought the vehicle from MG Motor India Raidurg, Gachibowli Showroom and I had visited multiple times to get it rectified to the multiple service centers(Rajahmundry(A.P)/Kondapur(T.S)/Attapur(T.S)) and raised multiple tickets to get it resolved but no luck.

And also Supported and Provided the Vehicle to replicate the issue and get sorted out but still the issue not yet sortedout. I am really Unhappy as this is occurring since around * Year.

Vehicle Cluster issue with Petrol Reading not working

Scenario *: When I filled the petrol with full tank after sometime the petrol reading is showing zero or dropping to middle of the reading.

Scenario *: Even if there is no petrol in the Vehicle tank still it's showing reading of the petrol available in the vehicle

Scenario *: Also while driving the vehicle petrol reading showing zero even there is a petrol and after sometime it gradually increases the petrol reading in the cluster.

MG Team has changed the cluster on November but still the issue is replicating and not able to solve with the new cluster as well.

And I have raised this complaint so many times to the service centers and not able to replicate and failed to get it solved.

Below are the Ticket numbers and Vehicle Details for your reference.
Ticket Details:
******* - RAISED ON **/Jun/****
******* - RAISED ON */Oct/****
******* -RAISED ON */Oct/****
******* - RAISED ON **/Oct/****
******* - RAISED ON **/Oct/****
******* - RAISED ON **/Dec/****
******* - RAISED ON **/Apr/****

Please find the Vehicle Details:
Vehicle Details: TS**JG****
Registered Mobile Number: **********
Owner Name: NAGA SUDHEER KUMAR JAMJAM

Hereby attaching the Service history details, RC and Job card details.

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