- Received Damaged Product Open
Received a product from Myntra, it took us about * days open the parcel, when we did open it it was damaged, tried booking a return/replacement.
Someone shows up to the house and says this is not a pre approved return and he can’t accept it.
Spoke to their customer care multiple times and went back on forth with them.
Ultimately they claim that the product went through their internal quality check and was seen fit. Hence they cannot accept return, I find this quite unacceptable as anything can go wrong in this process. However they were adamant and kept declining my return.
Finally I took to Twitter and upload the pictures of the bad shoe that I received, someone again called up and accepted there was damage, however I have to raise return within * days of receiving the delivery, tried explaining that this was a gift for someone and unfortunately I don’t have the control over when they would open the parcel.
Have again been declined the complaint and non further escalation is in sight.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Dear Sir, I purchased a product (BIBAKASS********(CKD****Off White)-Biba by Rohit Bal Off White & Red Floral Embroidered Regular Kurta With Churidar & Dupatta, size: **(S),Rs.****.** Order date: ** Oct **** with order no: *******-*******-*****...
Nov 17, 2022 by Sweety Kumari
I have been deducted from my account the money but the order was not place from myntra and after several complaints they said they it has not debited to their account.I had gone to the bank which has shows that it has debited to their account a...
Nov 10, 2022 by Ribhalyne Wahlang
This is what happened to me using an online website- Myntra who delivered empty box of watch with only charger and no watch I had ordered a smart watch for my loved one as a birthday gift , since the birthday was on Oct **, and the package ...
Nov 08, 2022 by Jeena
Myntra - Refund not received Closed
Myntra customer service most pathetic horrible..they are cheaters..They took my parcel and not giving refund..when I call they just raise a query where there is no response for days n they finally close it n open another one......
Nov 03, 2022 by Honey Arvind
I received a wrong colour shoes and from last * months I am trying to return it but they are not taking it back whenever delievery man comes they say that there system does not show what they have to pick up. And they do not take my parcel and ...
Nov 02, 2022 by Ram Kripal singh