Pure ev epluto - Pure EV scooter purchased in Oct 2022 Battery not working for last 1 month Service centre closed No
Bijay kumar swAin filed complaint against Pure ev epluto on Feb 15, 2023
I purchased the scooter from Pure EV Surat dealer Be Plugged on **/**/****. Scooter battery went out of order in November **** only. After ** days of rigorous follow-up, they gave me a temporary battery and assured for replacement with a new battery within one month. The replacement has not been done till date. In January ****, the temporary battery also went out of order. For more than a month my scooter is not working, no servicing has been done. Original Service centre Be Plugged is closed and no one is receiving the phone calls. I feel like I have been cheated and lost all my money as my scooter is unable to move and my work is all stopped. I even complained on PURE EV company existing customer complaints link but there is no response. No one is picking call on number mentioned on the company's website.
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