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Ebay India - product received not working

Tanmaya sahoo filed complaint against Ebay India on Jul 18, 2017

User ID: tanmaya****
I had ordered a techbyte usb *.* to *.*" sata **p laptop hard drive adapter cable converter #************. I received junk product instead. I have contacted the seller and ebay with in ** days after the delivery against this (Paisapay id ***********).
Also raised complain in this site : http://ocsnext.ebay.in/ocs/home
When i asked for refund via ebay, they said you need to contact seller and when i asked the seller what is the amount of refund should i get, then no reply from seller after multiple reminder.

I do not know what is the role of ebay on this as they mention in the site (Returns accepted within ** days after the item is delivered)

I would like to get my money refund back. Please help me to get the proper resolution.

Thanks
Tanmay

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ebay India

20

Total Complaints

5

Total Resolved

25.00%

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