- Product not shipped and delivered yet Open
I ordered a product from this website on ** june ****. The product was a mobile battery of Redmi *. Since I was in urgent need of the battery, I also paid ** rupees extra for their fast express delivery method. When i didn't receive the mail for shipping I emailed them and they told me that they dispatch within *-* days of ordering. After repeated mails and phone calls, they finally replied on *rd July stating that my order will be dispatched within ** hours. It's been * days and they haven't shipped the product yet ( I also paid for express delivery). I don't think i'll ever get my product. This is so frustrating, I want to file the case against them. Their Idea customer support is always busy and they don't reply to emails back in time. When i track the product it says the product isn't shipped yet.
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Refund / Credit for purchase
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
I am so disappointed with the product that I received that I didn't even order... JAXTAKART is fraud and looting people... I got the parcel after waiting for almost * month and what I get after receiving the parcel of the wrong item.. placed ...
Nov 02, 2020 by manmeet singh
I have placed an order at **/**/** but did not receive the product. After researching a bit about the company, I found that they are doing the same with other customers as well. Kindly take appropriate action against this fraud company. ...
Sep 21, 2020 by Bankim Ghosh
J have ordered a Battery model BL *** on *th December,**** and made the payment. After * days also they have NOT despatched the item. Given mail to them. There is no response from them nor they are reachable on their customer care no.. ...
Dec 13, 2019 by C M Jena
I had ordered Gionee S*s battery which was "in stock" at the time of purchase on **th September ****. Today on **th September **** the status of my order is still "Confirmed" from the very first day. I have tried to contact on call but everytim...
Sep 24, 2019 by Rajeev Kumar
I've ordered a mobile battery for my Nokia Lumia *** on **/**/**** vide order no. ******. It's almost ** days gone they are neither dispatching my order not replying my emails or phone calls. Their phone no. is busy all the time whenever you wa...
Aug 11, 2019 by Michael Louis