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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Jaxtakart.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jaxtakart.com - Product not delivered Closed
I am so disappointed with the product that I received that I didn't even order... JAXTAKART is fraud and looting people... I got the parcel after waiting for almost * month and what I get after receiving the parcel of the wrong item.. placed ...
Nov 02, 2020 by manmeet singh
Jaxtakart.com - Product is not delivered and even it is not shipped Open
i ordered micromax canvas blaze q*** battery order ID:- #****** on **/**/**** still order status is showing that itis not shipped yet, their phones and emails are not responding to us. so please help look into it....
Oct 17, 2020 by sreenivas redde
Jaxtakart.com - Item not delivered Closed
I have placed an order at **/**/** but did not receive the product. After researching a bit about the company, I found that they are doing the same with other customers as well. Kindly take appropriate action against this fraud company. ...
Sep 21, 2020 by Bankim Ghosh
Jaxtakart.com - Fraud Website Open
Fraud Site …………. I have booked mobile Battery. At the time the Jaxtakart site was showing Battery in stock position. When it is not dispatched even after many days, I called them and enquired regarding the order. They are saying that it...
Aug 05, 2020 by Kns sateesh
Jaxtakart.com - Battery BL 265 NOT shipped Closed
J have ordered a Battery model BL *** on *th December,**** and made the payment. After * days also they have NOT despatched the item. Given mail to them. There is no response from them nor they are reachable on their customer care no.. ...
Dec 13, 2019 by C M Jena
Jaxtakart.com - Received a worng battery Open
They have sent a Wrong battery which is not suitable for the phone. I called them and complaint about the issue. They have requested to send a photos of the phone and battery. two day later again they asked to send a video. No response from the...
Nov 18, 2019 by DURAI
Jaxtakart.com - Battery not delievered Open
i am dhanaraju.i am ordered panasonic mobile battery at **st september,but the product is still not dispatched.order id is ******.i am paid *** rupees.so i need refund....
Sep 29, 2019 by sobha dhanaraju
Jaxtakart.com - Package not delivered Closed
I had ordered Gionee S*s battery which was "in stock" at the time of purchase on **th September ****. Today on **th September **** the status of my order is still "Confirmed" from the very first day. I have tried to contact on call but everytim...
Sep 24, 2019 by Rajeev Kumar
Jaxtakart.com - Different Damaged item delivered Open
I ordered Intex aqua *.* VR+ battery but I received Karboon Battery that too not working. while using the phone battery % reduced from *** to ** then immediately it got switched off. I am not able to use the phone more than * hours also. Y...
Aug 15, 2019 by jagannathan s
Jaxtakart.com - Mobile battery issue Open
If you are in a position who can genuinely help the consumer then please help me out because later on, I get know that this company is a fraud and they are fooling and cheating customer. I have also become the victim of this. Please help me to ...
Aug 13, 2019 by MEHTAB ALAM
Jaxtakart.com - Package not delivered Closed
I've ordered a mobile battery for my Nokia Lumia *** on **/**/**** vide order no. ******. It's almost ** days gone they are neither dispatching my order not replying my emails or phone calls. Their phone no. is busy all the time whenever you wa...
Aug 11, 2019 by Michael Louis
Jaxtakart.com - I want a refund for my Product Closed
I am trying to call the customer care but i got no response . Each and everyday I am to call but it says the number you are trying to call is busy. And the customer care email which is of (**×*) seems to be (*×*). Please help me getting my pr...
Jul 31, 2019 by Kishor Kumar Patnaik
Jaxtakart.com - Return not accepted and refund not received Open
This is regarding a product ordered through jaxtakart.com battery for Micromax canvas * e***. Order number ******. They delayed the shipment intentionally after taking prepaid order of Rs ***. After a long wait of ** days, I received the produc...
Jul 18, 2019 by Palaksha
Jaxtakart.com - Express delivery order not received after 20 days Open
ordered on ** June mobile battery for my dying phone, paid express delivery charges for my urgencies. but even on ** day they are not having product to deliver as I can't go without phone for such a long period therefore I arranged the same fro...
Jul 10, 2019 by ashok malik
Jaxtakart.com - Received defective product Open
I have ordered battery from jaxtakart I have received it after * month and it was defective Itold them to replace the product but they told send the product by post and they told me to pay the charges eventhough after replacement the company pe...
Jul 05, 2019 by Aditya
Jaxtakart.com - Parcel not delivered Closed
sir/mam, i ordered a product on ** th of may my order number is #****** and transaction id is ************IGAGDOJEN* , it was an express delivery and they were telling first that express delivery takes * days, this is utter non sense and after ...
May 29, 2019 by Atul Gaurav
Jaxtakart.com - Not giving refund Closed
I ordered a battery from Jaxtacart on **th April **** but there was no update till **th. On **th I received a call from Jaxtacart saying the product is out of stock. So I asked them for a refund and he started saying that refund is not the comp...
Apr 27, 2019 by Pradeep Tiwari
Jaxtakart.com - Package not delivered Open
I had ordered an LG mobile battery. The company shows an estimated delivery of * to ** days but my product took ** days yet not delivered. I called customer service he told your product has couriered by us but then I track the status of my prod...
Apr 16, 2019 by Vishal Ravish Giri
Jaxtakart.com - Product not delivered Open
I ordered the premium lava pixel v* battery. From the last ** days, I am seeing the same message on "track order page "that my product has not been shipped". There is no update. They promise to ship the product within * business day and deliv...
Mar 25, 2019 by Sameer Kumar Shrivastava
Jaxtakart.com - Order not yet shipped Open
I have order sony c* battery on ** dec ****, till now i didnt get estimated delivery time. And when i am trying to track order status, its showing "Your order not yet shipped". I am not able to track my order. Also, the customer care number is ...
Dec 06, 2018 by Savita Dighade
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