- Product not replaced Open
Posted on: Jan 11, 2019
Complaint filed against: Wonderchef
I bought a combo of wonder chef non-stick cookware set of 5 pieces on 10/4/2017.after 6 month coating was gone which was promised by wonder chef under 2 years warranty.I made complaint on 10/12/2018 in customer care service after taking a month they told me that you misused the product that's why it has damaged.I have send them my product pictures but they are saying that you put that utensils on flame that's why it has been damage.I did not misused any product.I want replacement and compensation as i tried to call them so many times about status of my complaint after taking a month and troubling me they have said we are not giving you replacement.I searched about this product review almost all customers having problem and complaint about this product.I am attaching some photos of my product and reviews of customers.I want replacement and compensation.
Resolution Demanded: An apology letter from company official, Get service/product replaced or fixed for free, Get damages for financial loss and mental agony
Complaint filed by: Sneha mishra