Boult
- Product not received case I d Open
Akshay Waghmode filed this complaint against Boult on Feb 06, 2024
I have Purchased a product Boult Audio gearpods from Boult Audio in August **** , however the same got faulty in December **** and the same was sent to Boult audio through courier on ** Jan **** which Boult Audio acknowledged the receipt and promised that in a wee product will either be repaired or replaced with new and sent back within a week or days time.
Post that I am constantly following up with the customer complaint team on case I'd ******** daily basis however, except the falls promises, no one is able to confirm whether I will be able to get the product back or not and if yes than how much time it will take.
I have asked customer complaint cell to share the escalation matrix so that I can raise my complaint to senior management, however they don't have any such escalation matrix.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Boult
Resolved
Frustrated? File a Complaint
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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