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vplak com - Product not delivered

GAURAV KHETAN filed complaint against vplak com on Jul 26, 2021

I ordered this JBL headphone on **th July **** by paying full amount upfront. On the website they promised to deliver the product in * days but haven't delivered till now. When I checked the status on their website after * days, it still showed 'Ordered'. I called the customer support and they said they will try to prioritize the delivery. After * days when I checked their website again, the complete tracking of my product has been removed. Now when I am trying to call them, they have stopped picking my phone and not even responding to my emails. They are cheating me with my hard earned money. Please help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

vplak com

8

Total Complaints

3

Total Resolved

37.50%

Consumer Satisfaction

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