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Amazon India Pvt Ltd - Product missing from package ordered on Amazon

Sunil filed complaint against Amazon India Pvt Ltd on Sep 10, 2023

I am writing to report a significant issue with my recent order, number ***-*******-*******, which included the purchase of a Fossil Gwen Analogue Women's Watch (Rose Gold Dial Women's Standard Colored Strap) - ES****, sold by Cambium Retail.
Regrettably, upon receiving the package, I discovered that the watch is entirely missing from the shipment. What I did receive was just the cardboard box containing the watch box, a manual, and a warranty card. This has left me extremely frustrated and disappointed, as I was eagerly anticipating the product.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon India Pvt Ltd

21

Total Complaints

9

Total Resolved

42.86%

Consumer Satisfaction

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