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Amazon India Pvt Ltd - Received SOAP instead of HARDDISK

Nikhil Kumar filed complaint against Amazon India Pvt Ltd on Apr 6, 2021

I have ordered seagate *tb harddisk (Order #
***-*******-*******) on *st april, on *th april I received call from delivery agent and was said that item has to be rerouted and it will be delivered on *th of april, and the same thing happened on *th of april. And today(*th april) morning i received call and collected the order and paid in cash. The box looked suspicious so for safety I made an video while opening it, and shockingly there were * soaps instead of hard disk. And amazon is asking for * * days to resolve , need help for resolution since the item is in urgent need.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon India Pvt Ltd

21

Total Complaints

9

Total Resolved

42.86%

Consumer Satisfaction

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