File a Complaint against Amazon India Pvt Ltd
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon India Pvt Ltd?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Amazon India Pvt Ltd - Product missing from package ordered on Amazon Open
I am writing to report a significant issue with my recent order, number ***-*******-*******, which included the purchase of a Fossil Gwen Analogue Women's Watch (Rose Gold Dial Women's Standard Colored Strap) - ES****, sold by Cambium Retail. ...
Sep 10, 2023 by Sunil
Amazon India Pvt Ltd - Wrong Item Received from Amazon Open
I've ordered Sony wf-****xm (tws) on Jan **th, on **th Jan I got the parcel. The delivery guy mentioned that record the unboxing for the proofs if something goes wrong, I followed that. I've recovered the unboxing and found that I got wrong ite...
Feb 04, 2022 by Mitesh Surti
Amazon India Pvt Ltd - Amazon pay deducted wrongly Closed
My Amazon Pay got deducted twice. I never shared credentials/ logged in from devices other than me. The customer support team is saying I am lying and it is done by me....
Nov 05, 2021 by Tania Sinha
Amazon India Pvt Ltd - Missing product in the package Open
I ordered a fire stick and jabra active elite **t during the festive sale season. I got the fire stick delivered intact. However, the other package had missing items; both the earpods and the earcase (the cable was present). I am fed up ...
Oct 21, 2021 by Chetan Motiani
Hi, Please find my two order in the attachment. First order. I had purchased a mobile namely mi **x *GB variant with exchange (Realme X* pro) and has selected the option that my screen is cracked as it can be seen from the screenshot att...
Oct 08, 2021 by Brijesh Nayak
Amazon India Pvt Ltd - Send defective product and not ready to return item Open
This is to bring your kind notice of the issue I am facing now because of a product which I purchased from Amazon Website. On **.**.**** I ordered one Fit kart ** in * Bench ( gym equipment) order id # ***-*******-*******.Due to covid restric...
Jun 23, 2021 by prasanth
Amazon India Pvt Ltd - Received SOAP instead of HARDDISK Closed
I have ordered seagate *tb harddisk (Order # ***-*******-*******) on *st april, on *th april I received call from delivery agent and was said that item has to be rerouted and it will be delivered on *th of april, and the same thing happened on...
Apr 06, 2021 by Nikhil Kumar
Amazon India Pvt Ltd - Fired from job Open
I was hired by Amazon on * October **** for * months and later I got permanent on * March **** and I have been working since then. I have been working in the deadliest disease Covid ** and was working in my rented room without caring my life. I...
Mar 10, 2021 by Hussain Shafi Baba
Amazon India Pvt Ltd - Amazon Cancelled Prepaid Order w o my Permission Open
I was Ordered on ** January **** Order# ***-*******-******* samsung Galaxy M**s mobile on RBL Credit Card EMI Scheme from Amazon.In But on Dated **.**.**** his delivery boy Refused to Deliver N cancel the Order by Amazon team and Return to Sel...
Jan 29, 2021 by Sunit Shukla
Amazon India Pvt Ltd - Deceived by the lucky draw Open
I have received a call from an amazon executive on ** Jan **** saying that I've won a Tata Safari car in the lucky draw and that I could I get it delivered to me by paying the token amount of ****. For proof, he has sent me the pictures of the ...
Jan 18, 2021 by Akshara Gangineni
Amazon India Pvt Ltd - Amazon Product Service and Cheque Open
I purchased * Tabs from Amazon in June for my kids online School The tab stopped working in **-** days and the return window had lapsed. It's been * months since I'm following for a replacement for the detective product. Customer service is j...
Nov 26, 2020 by Jaanvi Parvatkar
Amazon India Pvt Ltd - Misleading Offers and not providing the cashback Closed
Hi, I had placed an order of Iphone ** in Amazon app on the first day of the great Indian festival on **th Oct **** for Prime members. My order # - ***-*******-******* During this sale there was an bank offer as mentioned below. Scre...
Nov 11, 2020 by Nithesh Jain
Amazon India Pvt Ltd - I have received damage item and also very wrost quality Closed
I have booked in Amazon sft almond but unfortunately I have received damage item and also it comes bad smell in almonds,I have tell number of times in Amazon customer support but still no response and also his team said not unable to refund or ...
Oct 12, 2020 by K vasu
Amazon India Pvt Ltd - Forgery done by Amazon India Closed
I have ordered a Sapphire Pulse Radeon RX *** *G GDDR* OC LITE (*****-**-**G) on **-sep-** with payment done from my HDFC credit card as on emi,,,and i delivered product after * days,,I took the order from delivery guy and he didint took any si...
Sep 27, 2020 by sunny paliwal
Amazon India Pvt Ltd - Picked wrong item in return Closed
From AMAZON, I bought Oneplus Nord *g phone(ordered on **/**/****, delivered on **/**/****) and also screen protection virtual plan(ordered on **/**/****) for the phone. The phone had physical damage when delivered(they provided a troubleshooti...
Sep 08, 2020 by Sebin Thomas
Amazon India Pvt Ltd - Wrong Incomplete product delivered Open
I am a Prime member on *th Aug during Sale period, I have ordered for *** pcs nitrile disposable gloves at **% discount and paid Rs *** in advance. Amazon sent me open and on *th Aug unhygienic ** pcs gloves only . I immediately complained to ...
Aug 26, 2020 by Praveen Khosla
Amazon India Pvt Ltd - Amazon Return Pick up delayed for over a month Open
I purchased a mattress from Amazon with my prime membership on July * ****. Order was delivered on July * ****, but due the product being not suitable for me I filed a return request on July ** ****. Return request was approved and seller cal...
Aug 13, 2020 by Shashank Awasthi
Amazon India Pvt Ltd - Not issuing cashback even though i am eligible Open
i purchased protinex under groceries section first i collected the offer, then i purchased from there itself, the offer was:get *** off on minimum purchase of rs***, and i have purchased a protinex of rs ***,my amazon order id is ***-*******-**...
Aug 11, 2020 by Shubham gupta
Amazon India Pvt Ltd - Refund Issued But Stuck Still Not Received Open
This is Vrushank Soni, I Placed an Order For Kaeel OriginaI BM** ****mAh Battery for Xiaomi Redmi Note * / Note * Pro with (** Days Warranty), ORDER ID # ***-*******-*******. I Returned it Because Its Not Working as it Should be, Product...
Aug 08, 2020 by VRUSHANK SONI
Amazon India Pvt Ltd - Delayed refund of an order Closed
Hello Sir, This is regarding a long due refund of my order " Order No: ***-*******-******* All the GMAT: Content Review + * Online Practice Tests + Effective Strategies to Get a ***+ Score (Manhattan Prep GMAT Strategy Guides)". I had placed t...
Aug 06, 2020 by Sudhir Bangaru
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