Swiggy
- Prepaid food not delivered and shown as delivered Open
Shilpa sharma filed this complaint against Swiggy on Sep 03, 2019
I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying fresh order need to prepare as an executive has ruined the food and will take ** min. I asked him to cancel the order. Since it was already ** I did not follow after that over the phone but have raised the issue twice on chat first for the delay and then for not delivering the food. I reopened the issue. Now they are saying it was delivered and since it is more than **hrs old issue they can not do anything.
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Resolution Demanded:
Refund / Credit for purchase
Swiggy
Resolved
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