- Prepaid food not delivered and shown as delivered Open
I order on swiggy at *.** pm order no ***********. At **.** I got a call from *********** saying delivery guy met with an accident and they need another ** mins. I tried to reach them after that. I got the call from the same no at **.** saying fresh order need to prepare as an executive has ruined the food and will take ** min. I asked him to cancel the order. Since it was already ** I did not follow after that over the phone but have raised the issue twice on chat first for the delay and then for not delivering the food. I reopened the issue. Now they are saying it was delivered and since it is more than **hrs old issue they can not do anything.
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Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
I ordered food yesterday from swiggy and they confirmed it. After one hour delay they called and said restaurant is closed so please cancel your order. Due to this on a festival day, I had to remain hungry. I was mentally agonized by this p...
Oct 28, 2019 by Rahul Kumar Gupta
Swiggy - Stale birthday cake Closed
Stale and bad quality birthday . It was stinking ans it seems it was * days old cake.Spoiled the complete Birthday as it was delivered without any name. I called customer support and delivery agent for the same.but the customer support guy was ...
Oct 28, 2019 by Ashutosh Kumar Mishra
Swiggy - Refund not recieved Closed
I had ordered food on **th October *:** PM. In ** mins i get a call stating the delivery guy crashed and a replacement will be ordered and delivered. I had checked the replacement order found missing items and hence I had a chat with the suppor...
Oct 22, 2019 by Vijay Sai
Swiggy - Refund not received Closed
I was requested refund on *th october for my order with order ID ***********. I have provided all my bank details but still I have not received money....
Oct 21, 2019 by Jaydeep Shrikant Gaikwad
For one order RS **** was deducted twice from my bank account , when I reached out to swiggy customer support they are giving false commitment that refund has been processed for * weeks , this is just disgusting . Swiggy support people are path...
Oct 19, 2019 by Pradeep Gavhale