Airtel
- Postpaid esim deactivated and issued to another person Open
Debabrata Dash filed this complaint against Airtel on Oct 10, 2019
I had asked to add two numbers to airtel family plan. For which they said they would change my number to a new system.
But they deactivated my esim which I was using and issued the same sim to another guy called Amit Kumar.
Now he was receiving all my calls and SMS while I had no access to the number. Only after ** hours, they are able to get my sim activated again. Now I do not know what financial transactions or criminal offenses were done with my number.
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Resolution Demanded:
Damages for loss and agony
Airtel
Resolved
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Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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