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- Poor Internet Service Open
I live in Ahmedabad. My internet connection is not working from **.**.****. I have called on ***** ***** and made several complaints. However, nobody has bothered to return my call. I have also written two emails to Nodal Officer Ahmedabad on **.**.**** and **.*.****. Despite which my complaint remains unresolved. Fed up of the poor service, I made a request for disconnection of broadband at my residence. However, for that as well nobody has called or responded. I have also written to Appellate Authority on **.**.**** raising my grievance. Even after writing to the appellate authority my complaint remains unresolved. The only response that I am getting is that my complaint is escalated. However, nothing has been done till date. My work gets affected because of no internet connection from last ** days now. Just to check, I made a request on the you broadband website for new connection and to my utter shock and surprise, an executive called me in five minutes for new connection. It appears You broadband is interested in new customers and ignoring the existing customers..
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Thanks to Voxya, I have got the refund back from Byjus :)"
My daily office work is getting affected andy complaints are not getting addrssed. I feel that I am being harassed. ...
Aug 01, 2020 by Vishal Singh Rathore
My internet is not working since last * days and i am tired of complaining on phone, application, calls and even i went physically but not getting any response from there side so if its possible i can get help i have all complain details with m...
Aug 01, 2020 by Nitesh Chellaramani
I have had my youbroadband broadband connection from last * months and not even a single day I have received my promised speed that is *** mbps. All I get is *-**mbps and whenever I call customer care all they say is sir please wait our backend...
Jul 11, 2020 by Kartik chhaparia
I am working from home but my internet service is down from last ** days . I have been following up with customer care everyday and they keep saying we have escalated your request.Service provider-Youbroadband,Account No-*******,Requestno-*****...
Jun 10, 2020 by priyanka
My internet has stopped working from the past few days and it is really inconvenient to carry on with my tasks. Due to the imposed lock down I have to work from home which requires internet connection. I have also been mentally suffering due to...
Apr 16, 2020 by Vanessa Almond