Amazon.in - poor customer service
puneet grover filed complaint against Amazon.in on May 30, 2017
this is my second complaint about an e commerce company named www.amazon.in. this is the worst company e commerce company. i had placed an order back for a dvd for the movie named dangal in march which was supposed to be delivered in ** days or so now after nearly * months they have dispatched the dvd but in a different language tamil apparently they could not keep their promise so they changed the language to agitate the customer. To express my disappointment i called and the call was answered by some alisha who was helpless when asked for a supervisor a very unprofessional rude and interruptive chap named kartik came to the phone claiming to be a supervisor who instead of being helpful and polite was just impossible to handle. I asked for his supervisor and he straightway refused and hung up the call on me. i request you to look into the matter very seriously and teach such companies a lesson. they have been holding my money for the last three months and then yelling at me. It is just not acceptable. they are selling this product through star seller .
Order Details
Ordered on * March **** Order ***-*******-*******
Invoice
Shipping Address
puneet grover
C-***, Sector *, Bawana Industrial Area
NEW DELHI, DELHI ******
India
Payment Method
Amazon Pay balance
Order Summary
Item(s) Subtotal: ***.**
Shipping: **.**
Total: ***.**
Grand Total: ***.**
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
RAJESH KUMAR on Oct 25, 2024
Amazon.in – diffectiv product not pickup Closed
.H(G .GI( *G @*@ *M!* ?/> K ? .AG !?+GM?* .?*> * .GI( @ @. .G*G * *M*K!M K *?*M( (*@ * **@ *H
Shweta on Oct 12, 2024
Amazon.in – Ptoduct picked up but refund not issuedClosed
I placed two orders from Amazon on May **, ****, and another on September **, ****; both orders were delivered to me, but the product was incorrect and defective. I initiated a return, and they picked up the order, ...
SHIVANG SINGH PAWAR on Feb 19, 2024
Amazon.in – Incorrect Refund and Modification of Order Details Closed
I placed an order of * items on * months EMI. then i cancelled it after few hours due to personal reasons. Order amount - ***** Refund - ***** + **** (????) Amazon says " ** rs cashback which you got for buying...
RAJESH KUMAR on Jan 8, 2024
Amazon.in – return not initiate Closed
I had ordered zebronics *TB SSD from amazon which we got defective and not support in our laptop due to which i wanted to return it and amazon is not doing return Order date **-Dec-**** Order # ***-*******-*******...
Reddy Satish on Dec 1, 2023
Amazon.in – Wrong Product Received Closed
Order Samsung Galaxy Buds* Pro Buds on Amazon. but received the Apple AirPods requested amazon to replace or refund for this issue, no response from their side