Amazon.in
- Poor customer service Closed
puneet grover filed this complaint against Amazon.in on May 30, 2017
this is my second complaint about an e commerce company named www.amazon.in. this is the worst company e commerce company. i had placed an order back for a dvd for the movie named dangal in march which was supposed to be delivered in ** days or so now after nearly * months they have dispatched the dvd but in a different language tamil apparently they could not keep their promise so they changed the language to agitate the customer. To express my disappointment i called and the call was answered by some alisha who was helpless when asked for a supervisor a very unprofessional rude and interruptive chap named kartik came to the phone claiming to be a supervisor who instead of being helpful and polite was just impossible to handle. I asked for his supervisor and he straightway refused and hung up the call on me. i request you to look into the matter very seriously and teach such companies a lesson. they have been holding my money for the last three months and then yelling at me. It is just not acceptable. they are selling this product through star seller .
Order Details
Ordered on * March **** Order ***-*******-*******
Invoice
Shipping Address
puneet grover
C-***, Sector *, Bawana Industrial Area
NEW DELHI, DELHI ******
India
Payment Method
Amazon Pay balance
Order Summary
Item(s) Subtotal: ***.**
Shipping: **.**
Total: ***.**
Grand Total: ***.**
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Amazon.in
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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