Jeeves Consumer Services Private Limited
- Poor customer service Open
Raj Kumar Gorle filed this complaint against Jeeves Consumer Services Private Limited on Apr 04, 2019
I have purchased cloud Walker ** inch Tv from Flipkart along with extended warranty for * years which is covered by Jeeves company. Initially, I have a speaker issue and raised a complaint on it. During the service for the complaint, the F* technician from Jeeves company has mishandled the TV and created a breakage on the TV screen for which I have raised another complaint through Flipkart and Jeeves. The issue happened on March **, ****, and after a number of calls and emails to both Flipkart and Jeeves company, I cannot find any positive response from their end. The Jeeves company Vizag branch manager Mr Ganesh Kumar is trying to save his technician by delaying the process intentionally and even the Flipkart is supporting the Jeeves Team. it's been * weeks, for now, I can only hear or see automated replies from both companies but not a solution for my issue. Since these * weeks, I have repeatedly been calling them to give me a solution for this and I don't have a TV to watch since * weeks but these people are least bothered about the customer and simply playing and wasting my time with useless calls and useless explanations. As I lost hope from Jeeves company after realising the fact that the branch manager Mr Ganesh Kumar is playing smart to crush this issue by giving false feedback and false assurance. Upon calling Flipkart one last time for ***% solution to my problem they as usual prolonged this for another * days and finally on the *th day they called to ask the issue from the beginning. I have given enough explanation to everybody at least some ** times for now and again asking me the same question. The local branch manager has wasted my good * hour business time by calling me to his office for an explanation and didn't give any assurance or solution to it. I have saved every call recording and evidence of how Flipkart and Jeeves Company played with me till now without giving me a solution for my issue. I demand a strict solution for this immediately or else I am not gonna leave it here for sure.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Jeeves Consumer Services Private Limited
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
Related Complaints
Jeeves Consumer Services Private Limited - Poor Extended Warranty Support Closed
We purchased a MI *x **-inch tv from Flipkart on **th Aug **** with two years extended warranty. Our extended warranty is valid from Aug **, ****, to Aug **, ****. Our tv stopped working on *th Sep ****, and * service requests have been create...
Dec 06, 2022 by Rizwan Khan
Jeeves Consumer Services Private Limited - Refund cancelled Closed
My refund of ***** for MI LED TV was approved, after two months of running after them,and then cancelled due lack of bank details, which was sent by me twice on their email ID. They seem to have received all other emails except the one requir...
Feb 18, 2021 by Sapna Arora
Jeeves Consumer Services Private Limited - Jeeves Extended Warranty Plan Closed
The claim was lodged on *st September****, regarding vu tv main board needed to be replaced. On *rd October the technician came with the part but the replacement part itself was faulty. Technician has not updated same information on their side...
Oct 08, 2020 by Sai
Jeeves Consumer Services Private Limited - Refund not received Closed
I have opted for refund from Jeeves. I have given all required information immediately. However I am still awaiting for my refund. Doing follow up on call and email continuously since ** Jun ****. I informed flipkart too however from every wher...
Sep 02, 2020 by Pankaj Suresh Joshi
Jeeves Consumer Services Private Limited - Warranty Service is not able to claim Closed
I have opted for * years extended warrant while purchasing Daiken AC from filpkart on last year Mar-**. The extended warranty was provided by Jeeves consumer services. Now my AC is not working and I have registered a complaint about it on ** Ma...
Jun 06, 2020 by bhupesh jaiswal
