- Poor Customer Service Closed
I called Samsung customer support today to find out how I can get my cell phone screen repaired. The first person I spoke with, a technician named Carl, asked me about my race. He literally asked, "Do you have Asian blood in you?"
Once I was off the phone, I decided I should call back and report to a supervisor what this technician had asked me. The woman I spoke with asked if I could explain to her why I was calling. Since she was a technician and could have been a coworker of Carl's, I told her I would prefer to speak with a supervisor. She said that was fine. She put me on hold only to come back on the line a few minutes later and tell me she was having trouble finding a supervisor. She again asked me why I was calling, and when I told her I wanted to speak with a supervisor again she hung up on me.
Are you brand?
Are you Lawyer?
Apology letter from company
Replace / Fix problem
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Samsung - Ac not working Closed
I bought my AC ..last year which belong to Samsung company..by the immediate year it has got some problem call gas leaking ..I contacted Samsung and resq team also ..while the Samsung person said I was complete mistake while installing ..and th...
May 08, 2020 by Sarath
Samsung - Phone Blocked Closed
My Phone is blocked due to EMI Loan which was unpaid by someone who bought loan. But I didnt get my phone in EMI, I bought it in ready cash. Instead of laon mobile IMEI number They wrongly entered my mobile IMEI number. Due to this I cant do my...
Mar 13, 2020 by Jaya Kumar
I had registered a complaint on Samsung about my refrigerator past ** days ago, but in the last ** days, no action had been taken. the engineer had visited twice or thrice but they are incapable to repair the refrigerator. they are incapable ...
Mar 07, 2020 by Sunil kumar
I purchased Samsung galaxy M** mobile on ** July **** and delivered on ** July ****. The problem start within ** day and now the problem is continuing. I am giving the sequence *) It was not take charge from ** July **** so I deposit it Sam...
Dec 26, 2019 by mukesh
It is really very shameful that I am struggling since **th Oct to get repair my Washing machine while get very poor response. I have given my washing machine on ** Oct for chemical wash & get back on **th Oct with approx **** Rs charge . ...
Nov 13, 2019 by MUKESH