Makemytrip
- PNR No Open
Nishi Gupta filed this complaint against Makemytrip on Jan 13, 2024
Dear Concern
I booked a ticket for my son, Aryan Singla, through MakeMyTrip on September **, ****, for a flight on October *, **** having PNR No. - *J*ZHW. Prior to booking, I contacted MakeMyTrip to express my concern about my son's pending visa and requested a ticket that could be canceled if he couldn't travel on the specified date. A MakeMyTrip representative recommended a VietJet Flight, assuring me that I could receive a refund in the same payment method with a deduction of Rs. ****.
On October *, ****, when I attempted to cancel the ticket, I was informed by MakeMyTrip that VietJet did not have a refund policy as previously stated. Instead, they offered credit shells, which could be used within one year by paying the difference between the old and new ticket amounts.
Having called MakeMyTrip on January *, ****, to utilize the credit shells for booking a ticket on February **, ****, I was surprised to learn that they were now imposing a penalty of Rs. **,*** in addition to the difference amount, totaling approximately Rs. **,***. This contradicts the earlier assurances provided by their representative, and I am seeking clarification and resolution regarding this discrepancy. I just want to book a ticket for my son as soon as possible as the fares are increasing day by day . Please help me with resolving the issue. I will be so grateful to you.
Thanks & Regards
Nishi Gupta
**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Makemytrip
Resolved
Frustrated? File a Complaint
Samsung
"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"
Kshitiz
Related Complaints
Makemytrip - Mental harassment by Makemytrip Closed
I was denied checkin against my booking at Hotel Levante on **th Jun. Despite of multple calls no action was taken and no one called me back from MMT. I took the checkin by paying the additional amount and escalated the issue to the MMT team to...
Jun 27, 2024 by Kapil Agarwal
Makemytrip - Transaction failed ticket not issued refund needed Closed
I had booked a flight for Amritsar to pune via MakeMyTrip. And the amount for the same got deducted from my bank account. But it shows transaction failed! And I have tried my best to reach to MakeMyTrip but they're not responding to any of the ...
Jun 27, 2024 by Sunanda Menon
Makemytrip - NON REFUND OF CANCELLED TICKETS Closed
I Have Booked Flight Tickets from Hyderabad to Dehradun on **.**.**** Rs.*,**,***/- and Advance Given on **.**.**** of Rs.**,***/- , Total Ticket cost for ** Passengers are Rs.*,**,***/- and we hae cancelled * tickets on same day and after * da...
Jun 18, 2024 by CHUDI DHEERENDRA RAO
Makemytrip - Refund not received for Go Air Bookings Closed
We had booked ticket from Mumbai to Phuket through Go Air, however the Company got insolvent and all the flights got cancelled. We are yet to receive our refund for the flights. Reference No. *****************...
Jan 31, 2024 by Danish Shaikh
Makemytrip - Refund not delivered Closed
I tried to book in makemytrip for train ticket unfortunately it's not worked but my payment is completed and they said it'll be refund on sep **th today is sep ** they shown refunded but I don't get my money I checked balance it's not recieved ...
Sep 29, 2023 by Sohan Sebastian
