Airtel
- Plan value more than real value of plan Open
Neha filed this complaint against Airtel on Nov 20, 2020
Airtel is charging me *** for a plan which is ***. I have two airtel numbers. Both were upgraded in September. But one number was upgraded to *** and another to ***. My frds nos who were on same ** plan also had plan upgraded to ***. I contacted airtel several times for their mistake, but they are straight away lying on my face by saying that *** plan doesn't exist, whereas I shared evidence showing proof of *** plan. They just turned blind eye to it and their nodal officer kept on sending me automated emails. They even said on call that they will upgrade everyones plan to *** in future. I have the question then why was my number given special importance. Everyone's plan should be changed at same time. In reality Everyone's plan has been upgraded to ***. Despite of chasing them and sharing proof of their mistake they aren't changing my plan amount to ***. I am not ready to pay extra amount every month for the same plan. I was a loyal customer but I have most trust as they are scamming me and lying straight on my face which is totally unacceptable. Please help me change my plan or finally I would have no other option that to stop using their number.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Airtel
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
Related Complaints
Airtel - My internet is not working Closed
I recharged for one year along with data add ons of ** gb but after completion of main data the add on should be activated and it is active but it is not working at all . I tried to raise a complaint in airtel thanks but there is no more option...
Aug 24, 2024 by Rk
Airtel - No internet for 3 weeks Closed
I had taken a * month Airtel prepaid plan in June. After * month, my internet stopped working (Jun **) . So, for the last * weeks, I have no internet. I have raised more than ** complaints and sent more than ** mails to the team with no respons...
Aug 16, 2024 by Shobana R
Airtel - Fake promises for unlimited Closed
Airtel promises unlimited *G for every recharge i recharged Rs *** for last time they give only for limited *G means upto *.* Gb only not for unlimited its totally cheating and give a fake consent...
Aug 12, 2024 by Sathish
Airtel - Unlimited not working Closed
Airtel *g unlimited is working on my brother sim but on my phone it is not working even when i am in *g range and it is showing *g but cant use it....
Aug 03, 2024 by Akash kushwaha
Airtel - not working Closed
on another mobile *g unlimited is working but on my phone it is not working even when i am in *g range and it is showing *g but cant use it...
Aug 02, 2024 by chandrakala mulge