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Ola Electric Technologies Private Limited - permanent licence plate road tax papers and rc copy not received

Abhiran Halder filed complaint against Ola Electric Technologies Private Limited on Apr 26, 2022

Order ID OET-***************-ITE***

Ordered OLA S* scooter and it was delivered to me on *th March, **** and I received the delivery confirmation email on *th March, ****.

It has now been more than ** days and I have still NOT received the permanent license plate and Road Tax paid papers for my scooter.

Even after repeated emails, calls and social media messaging to the OLA electric support team, no one is even bothered to help me.

I only have a complaint/ticket numbe where they said they are looking into this issue and then stopped replying:
******

At this point, since it has been more than ** days, it has not become ILLEGAL for me to take the use the scooter as I do not have the proper documents and permanent license plate.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ola Electric Technologies Private Limited

14

Total Complaints

5

Total Resolved

35.71%

Consumer Satisfaction

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