- Pending amount increased from 0 to 495 Open
This is very unfortunate to say that I am highly dissatisfied by the service offered by Oyo. I booked my room (Booking Id: LVEM****) and I made the complete payment and received the message that my hotel has been booked. After receiving the message, I booked my travel tickets.
After some time, I came to know that my hotel has been cancelled by Oyo. I called customer care service but they started making me fool by giving a nonsense reason. They even closed the issue without providing any solution. Such type of behaviour from Oyo is really heartbreaking and disgusting. Later on, I raised a complaint and it was resolved.
Now, again after * days, it started showing that outstanding amount of Rs. *** is due. I don't know why this thing is happening again and again with me and this is a kind of mental torture Oyo is giving to me.
Such kind of acts is really unacceptable and it is really hampering my journey. Kindly provide its resolution and make the outstanding amount as zero as I have already paid the amount which was asked at the time of booking. Kindly provide the solution as soon as possible.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
I have all kinds of screenshots.of transaction id etc..but money is not refunded still....
Jan 26, 2021 by tanishq
I made a booking that's still pending but the money was deducted, I have been trying to reach the customer care but they dont have any solution. I want a refund, dont want to book th e hotel anymore...
Jan 16, 2021 by Akanksha Gaur
My phone no.is ********** Name shubham singh Booking of ** jan to ** jan I hve done my booking from oyo app in kailasb view inn hotel with complimentary breakfast.... After discount and coupen applied .. i hve show my total booking amount is...
Jan 15, 2021 by Shubham singh
My booking id is PJDX**** , i cancelled this booking on ** December **** its about one month but still my money not credited in my bank account , i complaint many times in customer helpline .. I'm very disappointed with oyo service OYO IS...
Jan 13, 2021 by TARIQUR RAHMAN
I have booked a room in OYO for * days. I made the transaction but the booking is not confirmed. Amount debited in account....
Jan 08, 2021 by Abhiram