PayTM
- Paytm wallet issue Open
Azhar Sayyed filed this complaint against PayTM on Jun 02, 2019
I have added some money to paytm wallet. Out of which *** was available for use. Now paytm has blocked my account asking me to do personal verification which I don't want to do. Since paytm has blocked my wallet I cannot withdraw or use my hard earned money. If it's paytm's terms and conditions, paytm should have transferred my wallet amount first and then they could have blocked my wallet.
Case no. *
I have used *** postpaid balance now I am asking paytm to use my wallet amount and clear the outstanding dues. But paytm refused and warning me of legal action. My point is that if I have *** Rs in my paytm wallet why should I pay an additional *** outstanding balance of payment. Paytm should internally settle it. Now the amount to be paid and my wallet balance is equal. I am not going to pay any money.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
PayTM
Resolved
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