PayTM
- Paytm not cancelling my bus ticket Open
Ayush Kanodia filed this complaint against PayTM on Jan 25, 2017
On **jan i booked a bus ticket from pune to goa via Paytm. There was some glitch with the site, i was booking for **jan **:**am, but it got booked for **jan **:**am, i reported this glitch to paytm cc with proper screenshots. To which paytm mailed me that they will fix the issue of journey time difference and will give update within **hrs. But after that neither the ticket which i have booked is getting cancelled nor the paytm cc is replying me(neither on mail [**jan and **jan] nor on phone).
Attached is the mail chain.
The bus ticket is for today's night (**jan **:**) and i will not board that bus, so who will be responsible for my money.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
PayTM
Resolved
Frustrated? File a Complaint
Delhivery
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
Prasanth Didla
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