Indigo Airlines
- Payment related queries Closed
Anju Singh filed this complaint against Indigo Airlines on Jun 01, 2020
I have booked an IndiGo flight on ** May, **** for ** June, **** for three passengers. I have done the transaction for the booking but the app is showing that the transaction status is pending. Amount of Rs. ****.** has been deducted from my account and the booking failed and my credit shell which was having an amount of Rs. ****.** was also deducted. One more thing, I had chosen **D, **E and **F seats for my flights but I got **C, **E and **F in my itinerary. Now, when I was heading towards the pay now option, they are showing that you need to pay Rs. **** extra for the same flight. I am already suffering from financial loss. Please solve my issue as soon as possible. The attachments for the above are given below.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Indigo Airlines
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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