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Banggood.com - Payement Declined

Sohail Faridoon filed complaint against Banggood.com on Oct 12, 2018

Amount: $**.**
Purchased Date: **-*-****
I purchased a product through my visa card from "banggood.com" but they declined my payment by saying that they didn't get the money, even though I have sent the transaction receipt to them. I sent the message to there customer support agent they told me that you will get a refund after * weeks but it is now * weeks and I didn't get my money yet, and today when I used there live chat they disable it. I want to stop this fraud system.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Banggood.com

18

Total Complaints

6

Total Resolved

33.33%

Consumer Satisfaction

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