Airtel
- Paid extra amount due to misguided information from customer care representative Closed
Ravi Kumar filed this complaint against Airtel on Feb 12, 2024
I wanted to Port my SIM from postpaid to prepaid, I called customer care service to help me with it.
I had a family plan with * other sim cards, first they asked me to disconnect them, I did as they suggested but later when I wanted to port to prepaid. I was asked to pay individual bill for each sim card and the total family plan amount for one sim card.
In this way I ended up paying Rs. **** instead of ***/-.
I was raise this complaint,get my refund and compensation for my time as I had to physically go to the store and again get it processed
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Airtel
Resolved
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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