Big Basket
- Packages not delivered Closed
Paramvir filed this complaint against Big Basket on Mar 30, 2020
* different Orders that were placed well in advance, were cancelled just in time for the delivery. We depended on this delivery and did not look for any other sources to purchase the necessities ourselves. None of the items were delivered, all orders were cancelled. We understand that this is though time for all o[censored]s, but this is really irresponsible. You could have given intimation beforehand, so that we could prepare ourselves. Really disappointed and now my money amounting to Rs. **** has been blocked in Big basket account. Atleast they could have credited this in my bank account so I should have been able to use it as I am already running out of money because of this lock down. This is an insensitive behavior from big basket in this hard time.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Big Basket
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
Related Complaints
Big Basket - Paid twice Closed
Due to some technical issue I paid twice to big basket but now their customer support team is reluctant to even talk and give my money back it already been more than a week...
Mar 18, 2024 by Tatan
Big Basket - Account deactivated Closed
My order was cancelled I don't know what was the it's said tried reaching so they will deliver on the next slot but there was no call from delivery partner and on the delivery slot it's said I have cancelled the order but I didn't cancel it . ...
Jan 23, 2024 by Adil
Big Basket - ACCOUNT ACTIVE REFUND MONEY Closed
My Account was suddenly closed on the *rd Dec ****. I have *** rupees lying in my wallet. Once my account is opened, I can use the money in my Wallet. I will oblige if this difficulty is resolved...
Dec 10, 2023 by SUDIPTO ROY CHOWDHARY
Big Basket - Account deactivated and wallet balance debited Closed
Big basket office deactivated my account without any valid reason, Just because of rising genuine complain against any product,and it's not valid. Everytime I ordered fruits and vegetables ,they always send either overriped or rotten. They neve...
Dec 02, 2023 by Siya Suraj
Big Basket - Blocked account for no reason Closed
Big basket blocked my account saying that i have misused policy. Whenever any fruit or veggies come in bad quality we share image as proof and then only they give refund then how is this misuse of policy. They have caused me mental trauma...
Jun 05, 2023 by Manju Serai