Shiprocket eCommerce and logistics solution - Package says its undelivered when it was delivered and COD amount not refunded by shipping company
Yogvedant Poddar filed complaint against Shiprocket eCommerce and logistics solution on Nov 3, 2022
*) we dispatched the order from our end
*) Upon several weeks of checking the order status said it wasn't delivered.
*) I applied for a RTO
*) The RTO took several days to return my order. And upon getting the return , it was a different item, images of which I have shared on the case log (tickets)
*) I spoke with the customer today and they said that they have recieved the item and they also have made the payment to the delivery guy.
*) Upon checking my seller portal , I'm still seeing the payment is pending
*) The customer has shared images of the product as they have received those. However I haven't received the payment for this particular order.
*) I have raised this case several times with the shipping service but I have not received any refund for the same.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Amisha champati on Oct 17, 2024
Shiprocket eCommerce and logistics solution – delayed shipmentClosed
To Whom IT may CONCERN, I am Amisha champati; from Hanu ImmersiveTech Pvt Ltd., writing to formally lodge a complaint against shiprocket concerning the significant delay in delaying my shipment with tracking num...
Naushadkhan on Oct 21, 2023
Shiprocket eCommerce and logistics solution – Received wrong product Closed
I have ordered wifi *g Z-** sim card. I received wrong product pls exchange this product
Megha on Aug 30, 2023
Shiprocket eCommerce and logistics solution – Received fake product Closed
Sir I ordered a product ,but I received fake product.there is no contact no of seller.i received my order from shiprocket ekart.plz help
Divyani mishra on Jul 3, 2023
Shiprocket eCommerce and logistics solution – Fake delivery updateClosed
Https://voxya.com/view-complaint/shipment-is-not-delivered-and-they-are-not-refunding-my-money-awb-/****** . this complain is not resolved, and I want a refund in my bank account not in wallet they are giving in...
Wiremart on May 18, 2023
Shiprocket eCommerce and logistics solution – Package Lost Closed
Hi, I am raising this concern for a shipment that has been lost and we are unable to track it. The AWB is: **************. There is no response and ownership from ship rocket that has been taken into consideration...