Flipkart and ekart - Package not yet delivered

Order ID:
OD******************

My product delivery date is ** oct. it’s not delivered but it reached my nearest hub Bangalore and left out from that hub to my Dharmapuri hub on **st oct **.**am itself. But it still not reached my hub for the past * weeks. It’s just take half a day to reach my hub. When I asked them they extended delivery date to oct **. But it’s not reach the hub. Then after that they said issue will be resolved on **. But not. On **th evening they changed the icon into “issue resolved”. But nothing has been resolved. After tat like tat they extended the date to oct **, nov *, nov *.. without resolved anything when tat date comes they itself changed it into “issue resolved”. Till now they didn’t give any update regarding my product. Just they extended time period. It’s crossed more than * weeks. If I try to even cancel the product, they said tis option is not available since the product is in transit. Even they don’t know where it is. When will it reach me. I lost nearly ***** including emi interest with this product. I don’t have any faith now that product will be deliver or money refunded to me. Waste customer service. They don’t know how to handle and solve problem as soon as possible. Just extended date that’s only they know. After contacting many time now they said issue will be resolved on nov **. I think i totally lost my amount.