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Nikhil filed complaint against Flipkart and ekart on Mar 1, 2023
I have placed a return order for a product i have purchased and it has been picked up on **th of feb but i didn't get any sms regarding the same so i contacted flipkart customer service, they asked me to wait for **hrs, but later that day i got a message that product pickup has been cancelled (**th feb) so i have raised an issue with them mentioning that i have cc camera infront of my home and it has been picked up there so i will have the footage .
It has been ** days and they have mentioned in resolution that product hasn't been picked up
Even when i told that i have cctv footage they told you dont have message so we cant help you with that and they have closed the issue today
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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