Mamaearth - Package not received yet got message as delivered

Jaya madhuri filed complaint against Mamaearth on Apr 25, 2022

I placed an order on ** April **, a product related to skin care. Actual delivery date was ** April, but still I've not received my order. When the courier called me, I was unable to pick up the call. So I redialed to him, but didn't respond and I've got a message like order has been delivered on ** April. I tried to call him so many times, but always got no response from his side. And then I contacted customer service on the website, and I'm getting no response. I raised almost * to * requests and still no response from their side. I request you to make my order delivered ASAP.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Mamaearth

Total Complaints

Total Resolved

90.59%

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