Brand factory Online
- Package not delivered Open
Sudheer Kumar P filed this complaint against Brand factory Online on Feb 06, 2020
I placed order for celio full sleeve zip jacket on Dec *nd but delivered person delivered to other person on Dec *th. When I saw the delivered message I called to customer care they raised a complaint I told to wait for ** days. I have waited nd then I called they told I will get the refund by * business days but I didn't get. I'm following up since * months I didn't get the refund.
I've all the call recordings nd reference number of conversation. I don't knw what I should do. It's really annoying I lost the money nd product. Please help what I should do further.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Brand factory Online
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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