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FedEx - package not delivered

Devesh kanodia filed complaint against FedEx on Jul 20, 2019

My package is out for delivery from *th July and hasn't reached me till now. Every time I call they say that the package is out for delivery and it will be delivered today. Even after the matter has been escalated with them from the past * days and there is basically no proper response from them. the call centre executives say that their senior will call me back but no one does.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

FedEx

52

Total Complaints

15

Total Resolved

28.85%

Consumer Satisfaction

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