Myntra
- Package not delivered Open
Md mahtab alam filed this complaint against Myntra on Jan 13, 2018
I have ordered Reebok men black tread fast walking shoe. They start their end of season sale in December. I have ordered the shoes in their offer period so to get my product in less amount as general price. I have ordered the shoe on **rd December and paid for it ****rs. They gave me a date of maximum *th January to be delivered. I was tracking regularly. On **st December they updated the courier tracking. After that the never update. I was hoping to get my shoe on the last day they have given. But nothing happened. At last I approached them. Then after some argument, they promised me to delivered my product in * days. And after that, again they repeated the same thing. No update, no messages... Nothing. At last I called then on ** the January, they told me to refund my money back and told that we have provided you some kind of coupon, which I found later that the coupon is something other thing which not same as they told. They told to order a new shoe. But the shoe is not in their stock and the price also get increased. U told that provide me the same shoe in the same price in which I have ordered earlier. They told we cannot do anything, you have to place new shoe and pay whatever the price showing now. I want help in this matter.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Myntra
Resolved
Frustrated? File a Complaint
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
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