- Package not delivered Open
This is regarding not delivering the package by Ecom express. The package reached at the destination on time still not delivered for the next ** days and eventually went back to the company (Nykaa). This is for the second time I have experienced because of this courier service. Before this was ordered from Club Factory. I have to make a special request to resend the package through different courier service and I received my order. This time again my product went back and again I will have to reorder it. I just got the message that 'Out for Delivery ' but never received a package. Their customer service also doesn't respond. There is no way I can get direct contact with them. The number mentioned in the message will just give the electronic version answer and won't proceed further. After checking their site and reviews it seems there are so many people who experienced the same problem with this courier service and requested to cancel the license of this company. I also have the same request to cancel the license of this courier company in this area. So that again no one has to go through this mental torture like me.
As evidence, I just have their messages of 'out for delivery' and 'can not locate the address' even without attempting the delivery.
Are you brand?
Are you Lawyer?
Apology letter from company
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
AWB no.**********, Everytime they call me asked to pick up the parcel, because they can't deliver it since it is a large parcel. Previously the same product ordered from the shakedeal, which had been returned by ecomexpress undelivering....
May 01, 2021 by Anjan Borkakoti
I hv orderd n saree..n the product I received is totally different from it.. I want to return the product as soon as possible.. So please contact me.. I'm very disappointed.. To trust such kind of online websites ...
Apr 10, 2021 by Nurjahan Choudhury
I had ordered a shipment from Bewakoof and the courier partner did not even attempt the delivery instead just kept updating the status as undelivered. What sort of customer service is this? AWB ********** Absolutely callous and irresponsible. ...
Apr 07, 2021 by Sanchari Mukhopadhyay
The parcel reached on my city * days left but did not delivered me ...
Apr 05, 2021 by Aranya adak
I ORDERED A dress WHICH SHOWED DELIVERABLE TO MY ADDRESS AND THE PACKAGE WAS SEND THROUGH ECOM EXPRESS. THE ECOM EXPRESS REFUSED DELIVERY TO MY ADDRESS AND AGREED TO COME A PLACE WHERE THEY DELIVER BUT WITHOUT INFORMING ME HE RETURNED THE PROD...
Apr 05, 2021 by Nayana