Ecom Express
- Package not delivered Open
Shrutika Suryawanshi filed this complaint against Ecom Express on Apr 27, 2019
This is regarding not delivering the package by Ecom express. The package reached at the destination on time still not delivered for the next ** days and eventually went back to the company (Nykaa). This is for the second time I have experienced because of this courier service. Before this was ordered from Club Factory. I have to make a special request to resend the package through different courier service and I received my order. This time again my product went back and again I will have to reorder it. I just got the message that 'Out for Delivery ' but never received a package. Their customer service also doesn't respond. There is no way I can get direct contact with them. The number mentioned in the message will just give the electronic version answer and won't proceed further. After checking their site and reviews it seems there are so many people who experienced the same problem with this courier service and requested to cancel the license of this company. I also have the same request to cancel the license of this courier company in this area. So that again no one has to go through this mental torture like me.
As evidence, I just have their messages of 'out for delivery' and 'can not locate the address' even without attempting the delivery.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Ecom Express
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Ecom Express - Package lost or no detail update Closed
********** Here is the tracking number i send the tracking through ecom express blr to delhi but from *jan the update is not shared or the passport is lost as the package was my passport i reside in turkey i do work there but for this delivey c...
Jan 17, 2023 by Ritesh ritwick
Ecom Express - Termination and sallary been hold Closed
This is Kaushal Raj, I'm an employee of Ecom express From Hajipur DC. My I'd I'd DP***** naming Kaushal Raj. Me and my family has been going through from a severe mental dipression since I have been terminated from my job without any rea...
Dec 05, 2022 by Kaushal Raj
Ecom Express - Order not delivered Closed
Earlier I have ordered many expensive products which were delivered on time but since last one month I have ordered many products but still not delivered. Ajio delivers expensive products quickly. Don't even ship cheap products. This is not cor...
Nov 07, 2022 by Prakash Meriya
Ecom Express - Delivery boy is Frawd Closed
I have order the product in Flipkart they shipped the product in Ecom express today the date */**/**** the product is in our for delivery i recived sms aorund ** am in my location Chennai but the deleivry perosn not even make a call to me and w...
Nov 05, 2022 by Abdul
Ecom Express - Parcel Loss Closed
I going to complaint against Ecome Expess Courier. we lost our customer parcel, we asked delivery person but he is telling delivered parcel at address but we didn't received yet, AWB no. **********, we need help to find out my customer parcel ...
Nov 05, 2022 by V P SINGH