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Flipkart Online Shopping - Package not delivered

Imthyazuddin filed complaint against Flipkart Online Shopping on Apr 4, 2019

I had ordered a case from Flipkart on **th March. It should be delivered to me on the **th of March but I didn't receive that product. I got a mail that the product has been delivered and when I raised a complaint they told me that they will be checking with their courier service. So finally today i.e. *th April they called me again and they are saying that they will again deliver the product by April **th. When I am paying delivery charges I should get my product on time right. And as my mobile is a new one which I brought from Flipkart only. Meanwhile, if my mobile gets damaged physically who will be responsible?? I am buying a mobile case for protection of my mobile. When I asked for a refund they said they don't know when it will get. So please try to solve my problem and take action on Flipkart.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Flipkart Online Shopping

48

Total Complaints

19

Total Resolved

39.58%

Consumer Satisfaction

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