- Package not delivered Closed
I run a small business and that’s my only source of income. I shipped a package that was supposed to reach on a respective date. It’s been * days over the due delivery date and the package’s tracking status is the same. After calling the customer care constantly for * days, I am being given a repetitive reassurance that the action will be taken in ** hours. The customer asked for a refund, the brand is in its initial stage and the identity is in stake already.
No action is being taken by Shiprocket and I’ve already lost all the hope.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
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