Online Customs
- Package not delivered Open
Shubhashish Panwar filed this complaint against Online Customs on Nov 23, 2018
I saw an Instagram page "online customs" from where is bought a pair of Adidas shoes (Rs****) and a tracksuit (Rs***) there was a number in this profile "**********" so i WhatsApp him and we negotiated and i paid him Rs**** for both. Afterwards he asked for *** rupees for shipping (***×*) and paid that also. Then he gave me a tracking number ******** and told me that he curried it from ecom so i tried to track it (where it showed invalid number) and on asking him he didn't replied me, i have kept on messing him. I have added the paytm payment screenshot that have his number and show Rs**** sent (then file is added) and i have also sent Rs*** but i am unable to attach another file.
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Resolution Demanded:
Refund / Credit for purchase
Online Customs
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana