- Package not delivered to customer Open
AWB number- **********
The tracking site shows it is been delivered to the customer but the customer has not received it. When asked the executive who has received it they say family member how does the delivery boy know if its a family member or not?! The executive when i ask I want to speak to a senior say i will receive call back within * hours i have called * times in the last ** hours I haven't received a single call from you! The delivery package has all the details of he customer along with the contact number why can't the delivery person call the customer and confirm once?! The parcel had to be delivered by **th July **** and today is **th July **** the customer has still not received the parcel. What if the product is defective the return is within * days which has crossed. Not once have i been able to talk to senior you guys just disconnect the call as per your wish place the call on hold without informing what training are you guys giving?! Pathetic service by Ecom Express. No email id to complain also no call backs and form in the site is useless.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Ecom Express - Poor quality Closed
Poor quality I want refund ...
Jul 10, 2020 by Latha banakar
My tracking is - ********** is not delivered but ecom express is saying that the order is delivered ...
Jul 02, 2020 by Vibhor jain
********** - AWB The delivery guy didn't even attempt to deliver my package. My father tried calling to the office number. But obviously no response. This is the second time this has happened. I see the status "delivered" but i have no idea t...
Jun 29, 2020 by Ashna
Twice your delivery driver called, and twice I gave him directions without getting the product. I sent them clear instructions and told them they can find address through Google maps. It's a bit ridiculous when they frivolously tell Amazon that...
Jun 14, 2020 by Madan Mohan
Ecom express delivery boy took extra *** rs for the parcel....
Jan 29, 2020 by MAHALAKSHMI K R