- Package not delivered and is missing Closed
E have purchased Austin Jackets from M/s KASA ENTERPRISES, whose facility center is named Esteem Integrated Logistics Pvt. Ltd., Bangalore.(The invoice copy for the same is attached herewith for your reference and initiation of refund). That is, we have initiated a pickup from Bangalore to Udaipur via Shiprocket on **th Feb. **** via AWB No. ************* of Delhivery (Courier Partner of Shiprocket). The parcel was reached Udaipur on ** Feb. **** at Bhuwana Hub of Delhivery and on **th Feb.**** at Pratapnagar Hub. After this there was no information about the parcel. We went to Pratapnagar Hub, the Manager (Mr. Rohit) at the office tried to search it but he couldn't find it. He told us that the parcel as well as COD amount of so many parcels are taken away by old staff and they are missing. So, finally we found out that the parcel was lost from the Delhivery facility center, we went there *-* times and searched for the parcel. The Person Mr. Rohit, who is handling the facility center clearly told us that Parcel is lost but Security Team initiated RTO (Return to Origin) for the same on **th March ****, i.e. RTO generagted for the thing which is not exists. They showed it deliverd at Origin on **nd March ****. Whereas **nd March **** was holiay in Bangalore and office of Esteem Integrated Logistics was closed. It clearly shows that they have made false RTO and shows delivery to origin to save the claim of damage / missing parcel money.
Are you brand?
Are you Lawyer?
Damages for loss and agony
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Sir maine spring military pants ka oder book kiya tha lakin mujhe jo order bheja gaya vo ek purani kisi bache ki pants bheji gaye hai ...
Sep 04, 2023 by Salinder kumar
I created a request with shiprocket in August to courier a carton of ** kg. They kept telling me it will be picked the next day and ** days later it was still not picked. I cancelled the shipping request and booked another company. After i canc...
Sep 04, 2023 by Shruti pathare
I have ordered to the company Herbal Lipoma Removal Cream and same is written on parcel but I have received back pain oil. Now I request to you that send /replace my actual order I.e Herbal Lipoma Cream instead of you sent to me back pain oil. ...
Aug 22, 2023 by Ashok Aggarwal
I have ordered a smartwatch via Boult audio on *th August **** but till date **nd August **** I have not received my package. I receive the mail and message via whatsapp that I have rescheduled the delivery. The package is of Boult Rover - Ri...
Aug 22, 2023 by Nirmal Simon
My order details are as follows: Order ID: ********** Tracking ID: SRTP********** I regret to inform you that despite the order being prepaid, the items were not delivered to my designated residence. Unfortunately, I was unable to answer...
Jul 14, 2023 by Rahul Tejuani